Bt 99 Privacy Policy — Your Data Is Safe with Us
Find out clearly how your personal data is collected, used, and securely stored on the bt 99 platform. We believe transparency is the best form of security.
What Information Do We Collect?
When you register on the bt 99 platform, we collect your name, mobile number, email address, and date of birth. This information is needed primarily to create your account, verify your identity, and communicate with you. A copy of your national ID or passport may also be requested for identity verification. These documents are used solely to ensure security and legitimacy, and are never sold to any third party.
Account & Identity Information
- Name & Contact Information
- Date of Birth & Age Verification Documents
- Login Credentials (password encrypted)
- Account Activity History
Device & Browser Information
- IP Address & Location (country level)
- Browser Type & Version
- Operating System Information
- Session Duration & Click Data
Payment & Transaction Information (BDT)
- Mobile Banking Numbers (bKash, Nagad, etc.)
- Deposit & Withdrawal Amounts (BDT)
- Transaction Timing & Methods
- Bank Account Details (if applicable)
Behavioral Usage Data
- Pages Visited & Time Spent
- Gaming & Betting Activity
- Search & Filter Usage
- Customer Support Contact Records
What Do We Actually Do with Your Data?
Bt 99 uses collected data only for specific, legitimate purposes — never for anything unnecessary or beyond scope. Our primary goals are managing your account, processing transactions, and providing customer support. Data is also analysed to maintain platform security and prevent fraudulent activity.
Account Management
The information you provide is used for registration, login, password recovery, and updating your personal details.
Transaction Processing
Payment information is used to process deposit and withdrawal requests accurately and to maintain transaction records.
Security & Fraud Prevention
Data is reviewed to detect suspicious activity, prevent multiple accounts, and maintain the overall security of the platform.
Communications & Notifications
Your email or mobile number is used to send important updates, promotions, and transaction confirmation messages.
Service Improvement
Aggregated data is used to analyse user behaviour and improve games, betting, and the overall experience on the bt 99 platform.
Fulfilling Legal Obligations
Retaining certain data is required by applicable Bangladeshi laws and regulations, as well as by regulatory authorities.
Cookies & Tracking — What You Need to Know
Bt 99 uses cookies and similar technologies — such as local storage and session tokens — to enhance your browsing experience on our website and app. Cookies are small text files stored in your browser that help recognize you on return visits. They are essential for remembering your login state, saving your preferences, and maintaining secure sessions. bt 99 does not track your browsing habits for third-party advertising networks.
Essential Cookies
Essential for login sessions, security tokens, and core platform functionality. These cannot be disabled.
Analytics Cookies
Aggregated and anonymised data is collected to understand page visits and usage patterns. This data cannot be used to identify you personally.
Preference Cookies
Used to remember your language, theme, and other personal preferences. These can be managed through your browser settings.
How to Manage Your Cookies
You can delete existing cookies or block new ones at any time through your browser settings. Keep in mind that disabling essential cookies may prevent bt 99 from functioning properly — including login and other core features. Chrome, Firefox, and Safari all offer straightforward cookie management options. If you run into any issues, feel free to reach out to our support team.
How Long Is Your Data Retained and How Secure Is It?
Bt 99 uses industry-standard security technologies to protect your data. All information is transmitted via SSL/TLS encryption and remains encrypted at rest on our servers. Passwords are never stored in plain text — strong hashing algorithms are used instead. Our server infrastructure undergoes regular security audits, and any vulnerabilities are addressed promptly. We remain vigilant and committed to keeping your data safe at all times.
Security Measures
- SSL/TLS Encryption (for all data transfers)
- Passwords are secured with bcrypt hashing
- Two-Factor Authentication (2FA)
- Regular Security Audits & Penetration Testing
- Automated Alerts for Suspicious Login Detection
Data Retention Period
- Active account data: retained for as long as the account remains open
- Transaction records: retained for a minimum of 5 years (as required by law)
- After account closure: inactive data is deleted after 90 days
- Log Files: retained for a maximum of 12 months
- Cookie data: automatically deleted upon expiry
Our Response to a Data Breach
In the event of a data breach, bt 99 will act swiftly and take all necessary steps. Affected users will be notified within 72 hours, with a transparent account of the nature of the breach and any associated risks. Protecting your interests is always our top priority.
Is Your Information Shared with Third Parties?
Bt 99 never sells your personal data or shares it with third parties for marketing purposes. In certain limited circumstances, however, some information may be shared — such as for payment processing, identity verification, or legal compliance. All third-party service providers are contractually bound to uphold bt 99's privacy standards and may only use your data for the specific purpose it was shared. We ensure that no partner misuses your information.
Situations Where Data May Be Shared
Payment details required to process transactions via bKash, Nagad, or bank transfer are shared with the respective service provider.
As part of the KYC (Know Your Customer) process, identity document details may be shared with approved verification agencies.
Data may be disclosed to the relevant authorities in compliance with legal orders issued by the Government of Bangladesh or a court of law.
Bt 99 never shares your personal data with any third party for advertising purposes — this is strictly prohibited.
What Are Your Rights — and What Happens When the Policy Changes?
Every bt 99 user has full rights over their own data. You can view, correct, or request deletion of your stored information at any time. We process these requests within 30 business days and keep you informed of the outcome. Should any changes be made to this Privacy Policy, we will notify you in advance via your registered email and through the platform.
Right of Access
You can view and download your stored data at any time by logging into your profile. For a detailed report, please contact our support team.
Right to Rectification
If your name, contact details, or other personal information is incorrect, you can request a correction at any time. Changes will take effect after identity verification is completed.
Right to Erasure
If you request account closure, all personal data beyond what is required by legal obligations will be permanently deleted within 90 days.
Our Policy on Changes to This Policy
This Privacy Policy may be updated from time to time due to legal changes, technological developments, or business updates. For any significant changes, bt 99 will notify you at least 14 days in advance via your registered email or through the platform. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
The date of the latest update to this policy is noted at the bottom of this page. We recommend reviewing this page regularly to keep yourself informed.
Support & Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our dedicated support team. We typically respond within 24 to 48 hours. bt 99 is committed to treating your privacy and data security as a top priority.
Email: support@bt99.ws
Last updated: January 2026. This policy has been drafted in accordance with applicable laws in Bangladesh.
Your data is secure — join bt 99 today
Bt 99 is a safe, transparent, and entertaining online entertainment platform for users in Bangladesh. We are committed to protecting your privacy — so play freely and enjoy.